Questions

What is an escape room?

A unique live-action game where your team is locked in a room and you have 60 minutes to use your brainpower to find clues, solve puzzles and riddles, unlock mysteries, and accomplish the mission and find the final key to escape!

 

Who can play?

Escape with your friends, family, co-workers! It’s fun for any occasion, especially birthday parties, bachelor/bachelorette parties, corporate outings, cub scouts, girl scouts, or any team-building!

 

Are there age limits?

We recommend ages 10+. We have had kids younger than age 10 come with their families and that is ok.

 

How do I check out times, pricing, and buy tickets?

Click on the “Availability/Tickets” button at the top of the home page, or click on the "Get Tickets" buttons under the escape room options.

 

Do we need to fill the room limit?

No. You can get one ticket, or all 8 tickets. The time slots are open to the public until the room is filled. So if your group doesn’t fill the max limit of the room you may get teamed up with other people. If you want to do the room with only your group then select 8 tickets at time of booking to make it private. If you want to add additional people to your booking and go over the 8 person max please book the full 8 persons online and then email stcloudescaperooms@gmail.com to add the extras. Depending on the room we can go up to 10 or 12 people per room if needed.

 

Can I schedule a private group or team-building experience during the week?

Yes, this is perfect for team-building, club, or sports groups. If our regular Friday/Saturday hours do not work for your group, you can check weekday availability Sunday-Thursday by emailing David at stcloudescaperooms@gmail.com. We do require a minimum of 8 people and availability may vary.

 

Are we actually locked in the room?

Yes. But if there’s an emergency, or you feel claustrophobic we can let you out of the room.

 

What should I bring with me?

Just your smarts and some teamwork. We’ll securely lock up any valuables you have before you go into the escape room - can't use that cell phone for help!

 

When should I arrive and how long does this last?

You have 60 minutes to try and escape the room! Please arrive 15 minutes before your scheduled time. After the experience we’ll debrief and take your team’s photo! So the entire experience from walking in to our place to walking out is about 1.5 hours.

 

What if I am late?

The experience calls for your team to start at the same time. You will not be allowed to join your team after the room starts and will not receive a refund. Please give yourself enough time to get here 15 minutes before your scheduled time so we can give you the mission prep and guidelines.

 

Is there a waiver form?

Yes. This is not dangerous, but you need to sign to participate. If you are age 18+ we have you sign a paper form when you arrive. No need to do it online. Complete the online waiver form below if your minor(s) (Age 17 or below) are going to be participating without you. A parent or guardian needs to sign off on the online waiver prior to the minor(s) experience. 

 

 

Is there a leaderboard?

Yes. The Escape Rooms are a competition to see who can accomplish the mission and escape in the quickest time. We keep track of the top three times for each room and will post your group’s picture on the website! Most groups actually don’t even pass the mission, so you gotta bring your A-game to get on this leaderboard!

 

What’s your cancellation policy?

Sorry, there are no refunds but we’ll be glad to help you reschedule for a better time if you give us at least 48 hours notice. Email us at stcloudescaperooms@gmail.com if you need to reschedule.

Thank you! Enjoy your Escape!

St. Cloud Escape Rooms, LLC

2019